Select your product
Describe your old product(s): manufacturer, model and quantity.
Get a free quote
Receive an instant trade-in quote value for your old product(s).
Complete your trade
Enter your contact information, review the Terms and Conditions, and then confirm your trade.
Ship us the product
We will email you a pre-paid shipping label/placard and shipping instructions, within one business day of completion of online transaction. Simply pack your trade-in product into a sturdy box, ensuring it's wrapped to protect the device, attach the label/placard, and ship it to us. Most items are shipped using FedEx.
Product received
Once we receive your product, we inspect the condition to make sure it matches the condition you selected.
Send in your proof of purchase
Fax your Confirmation Email and your proof of purchase receipt for your eligible new BlackBerry device to 770-925-9064 or mail to:
BlackBerry Trade Up Program
1305 Mall of Georgia Blvd
Suite 190
Buford, GA 30519
Receive your check
Your redemption check will be issued approximately 6-8 weeks after the receipt/inspection of your old device(s) and receipt of your proof of purchase.